This policy applies to everyone using Hangerline. It exists to protect merchants, their customers, and the platform. Violations can lead to suspension under the Terms of Service.
1. Lawful commerce only
- Sell only goods you are legally permitted to sell, and comply with Stripe's prohibited and restricted business lists for payment features.
- Product data you publish — including through shopping feeds — must be accurate. Do not list items you do not actually offer.
2. Messaging and marketing (Twilio / Klaviyo connections)
- Send SMS only to recipients who have consented to receive messages from your boutique, honor opt-outs immediately, and comply with the TCPA and carrier rules. You are the sender of record on your own Twilio account.
- Sync to Klaviyo only contacts you are entitled to market to under applicable law (CAN-SPAM and state law).
3. Platform integrity
- No attempts to probe, breach or overload the service, other merchants' data, or the feeds of other merchants.
- No scraping of other merchants' feeds or data; your feed token authenticates your catalog only.
- Webhook endpoints you register must be servers you control or are authorized to use — do not point deliveries at third parties without their consent.
- Do not share account credentials; add staff through staff records instead.
4. Prohibited content
No content that is unlawful, infringing, deceptive, or harmful — in product listings, customer messages, or anywhere else on the platform.
5. Reporting abuse
Suspected abuse or a security concern? Write to . Good-faith security research reports are welcomed and will not be met with legal threats.